FAQs

a little clarity for your daily ritual. find your formula, learn what’s inside and feel confident about your next step.

finding your formula

what is the difference between cuprea and olea?

cuprea is a water-based serum for hydration, smoother-looking skin and a more even-looking complexion. olea is a botanical face oil that softens dry-feeling skin and helps reduce moisture loss.

start with the step your routine needs. you can use either alone or layer cuprea before olea.

do i need to use both?

no. cuprea and olea do different jobs. cuprea adds water-based hydration; olea adds a nourishing oil finish. a simple routine that suits your skin is a good place to begin.

what is in cuprea?

cuprea combines 0.2% pure copper peptide (GHK-Cu), niacinamide and coenzyme Q10 with hyaluronic acid, glycerin, panthenol and allantoin. its formula focuses on hydration, barrier support and smoother, more even-looking skin.

it contains fragrance (Parfum) and Benzyl Benzoate. see the full ingredient list.

what is in olea?

olea contains grape seed, safflower, avocado, rosehip, prickly pear and jojoba oils, along with bakuchiol, blue tansy flower oil and rosemary leaf extract. the emollient-rich blend softens skin and leaves a naturally radiant finish.

it includes aromatic botanical oils. see the full ingredient list.

using your skincare

what order should i apply the products in?

cleanse → cuprea → moisturiser if needed → olea. let each layer absorb before the next. in the morning, finish with sunscreen and follow its label directions.

cuprea: gently massage in 2–3 pumps. olea: gently massage in 1–3 drops over your face, neck and décolletage. use morning or evening. explore the ritual.

does face oil replace moisturiser or sunscreen?

olea is an oil-based finishing step. keep your moisturiser if your skin needs it. neither olea nor cuprea is a sunscreen; apply sunscreen as the final step of your morning routine.

how do i introduce a new product?

patch test before first use and introduce one new product at a time so you can see how your skin responds. avoid the eye area and stop using a product if irritation occurs. check the ingredient list for ingredients you already know you react to.

how soon should i expect results?

skin varies, and we do not promise a fixed results timeline. changes in hydration or skin feel may be noticed before changes in appearance. consistent use and a routine that suits your skin matter.

how should i store the products?

store cuprea below 25°C and away from direct sunlight. keep the dispenser clean and cap on. its colour may naturally fade because copper peptides are light-sensitive.

store olea in a cool, dry place away from direct sunlight and heat, with the cap tightly closed.

how do i use the jade gua sha?

apply a few drops of olea so the tool glides without pulling. hold the stone almost flat against the skin and use light, gentle strokes outward across the jaw and cheeks. repeat each stroke 3–5 times as comfortable. clean and dry the tool after use.

discover the jade gua sha.

orders + delivery

when will my order arrive?

orders are processed within 1–3 business days, excluding weekends and public holidays. after dispatch, estimated Australian delivery is 3–7 business days for standard shipping or 1–3 for express. these are estimates and regional areas may take longer.

eligible international destinations and shipping charges appear at checkout. read the full shipping policy.

where can i find tracking or get help with an order?

your shipping confirmation email contains your tracking link. if you have not received it within 4 business days of ordering, check your spam folder and email info@teranaskin.com.au with your order number.

for a delayed, missing or damaged parcel, contact us so we can investigate and help.

where can i leave a review?

we would love to hear about your experience. visit our reviews page and choose the product you have used.

still have a question? send us a note.

what we stand for

Transparency. Trust is built through clarity, not complexity — no fear-based messaging, no exaggerated promises.

Made in Australia. Every formula is developed and manufactured here, to rigorous Australian quality standards.

For everyone. Built for all skin types and genders, focused on how skincare fits into real lives.

sustainability, honestly. Considered decisions across formulation and packaging — steady progress over performative claims.